HCISD CX Home
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At HCISD, leadership is not defined by a title. It is demonstrated through a heart for people and a commitment to excellence. Every employee has the opportunity to lead through the way they interact with others and approach their work each day.
Heart for People
A heart for people means treating every student, parent, coworker, and visitor with kindness, empathy, and respect. Every interaction is an opportunity to make someone feel valued, supported, and welcomed.
Commitment to Excellence
A commitment to excellence means bringing your best every day. It is reflected in the care, professionalism, and pride you bring to your work. Small actions, done consistently, make a meaningful difference for our students, families, and one another.
Message from the Superintendent
Dear HCISD Team,
Whether you’re joining the HCISD family for the first time or returning for another school year, we’re excited you’ve chosen to be part of this journey. Thank you for answering the call to serve our students, families, and community.
Our vision at HCISD is “Inspiring All Learners for a Lifetime of Success.” This is the destination that guides our journey. This Field Guide is your trail map, filled with practical resources and reminders to help you stay on course as we work together to bring that vision to life.
At HCISD, we believe leadership is not defined by a title. Every employee has the opportunity to lead by demonstrating a heart for people and a commitment to excellence.
Inside this guide, you’ll find our most requested resource, an updated staff directory, along with helpful tools, quick references, and reminders to help keep you on course throughout the year.
As you begin this adventure, remember that every member of our team plays an important role. Whether you’re in the classroom, cafeteria, front office, transportation, maintenance, administration, or anywhere in between, you help move our district forward. Every interaction leaves a footprint, and every act of kindness helps shape the experience of those we serve.
As you prepare for each day of work, remember that the most important things you carry are not always found in a backpack. Sometimes, it’s a smile, a listening ear, patience, encouragement, and a willingness to serve.
Our destination is an exceptional customer experience. Together, we are creating a school district where every student, family, employee, and visitor feels welcomed, supported, and inspired.
Thank you for being part of this journey. Bring your heart, pursue excellence, and let’s blaze the trail together.
With HCISD Pride,
Dr. Veronica Kortan
Superintendent of Schools